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Policies

  1. Please be respectful of staff and other members while in the facility.
  2. Showers are open and available. Please bring your own towel as towels are not provided.
  3. The gym will provide background music 24hrs a day. If you prefer your own music please bring your own headphones as personal sound systems will not be permitted.
  4. All members using the gym facility must scan their key fob before entry.
  5. All equipment must be properly cleaned with solution provided and put back after each use.
  6. Please wear clean indoor shoes while inside the facility.
  7. Anyone under the age of 16 must be accompanied by a parent/guardian.

Cancelation Policy:

Yoga/Fitness Classes

Late cancel / no show fees: We have a 4 hour early cancellation policy. If you have to cancel a class, you have up until 4 hours before the start time to cancel with no penalty. A late cancellation or a no show will result in an additional $10 charge to your account. 

Yoga/Fitness Passes and Gym Memberships

Class Passes and Memberships cannot be refunded or returned. If a membership needs to be cancelled prior to expiry of the contract, you will be charged a $50 early cancel fee. All memberships require 30 days of notice prior to expiry of the membership, for auto renew cancellation. No holds or pauses will be granted on memberships.

Appointments

We have a 24 hour cancelation policy for all appointments. If you cancel within the 24 hours you are required to pay 50% of the session total. If you are a no show you will be required to pay the full amount of the session total. In the event of an emergency or Covid-19 related issues please contact the centre of your practitioner directly to discuss.

Trainings and Mentorship Programs

All deposits made for trainings and mentorships are non-refundable or transferrable. In the event of an emergency, remaining payments are 50% refundable up to 1 month prior to the training/program start date. Any cancellations within 1 month of the start date will be accepted for deferrals on a per person basis.

Workshops and Events

Payments for workshops and events are non-refundable. In the event of an emergency, deferrals will be accepted on a per basis.